All orders are delivered via United Parcel Service (UPS).
Most orders are delivered within 5-7 business days.
Due to safety precautions related to COVID-19, orders may be delayed.

You will receive a UPS email notification (from with the tracking number, once we have shipped your order.

Please note that UPS will not deliver to a P.O. Box.

Publications purchased from CARF are refundable/exchangeable within 90 days of purchase as long as they are unused/undamaged. Breaking the seal on CD's is considered used.

Shipping cost on returned/exchanged items are non-refundable.

Downloadable products are not refundable nor exchangeable.