Product Description


Collecting the right performance improvement data and using them to improve the lives of persons served is often a challenge for organizations. Identifying the organization's vital signs and using the information is a new skill set for many behavioral health providers; however, in the era of value-based reimbursement, it will be essential to prove that the person served is benefiting from services. In addition, behavioral health organizations can generate compelling data that demonstrate that they are contributing to improving the lives of the persons served and decreasing healthcare costs.

Webinar participants should be able to:

  1. Clearly describe the quality improvement cycle (Plan, Do, Study, Act) and its relationship to sections 1.M. and N. in the 2018 Behavioral Health Standards Manual.
  2. Understand the intent of Section 1.N. and describe the application of the standards in this subsection.
  3. Discuss the current state of value-based reimbursement and its relationship to analyzing, reporting, and utilizing performance information.
  4. Describe various approaches to using the data to improve the effectiveness, efficiency, access, and satisfaction of services for the person served.

Delivery and Use:

Recordings are available for delivery two business days after the webinar date listed. You will receive an email from with the link(s) to your purchased recording(s), the PowerPoint slides, and any handouts from the webinar attached. This is a web-based product, not a CD or a downloadable file. Purchased webinar recordings are available for review until the end of the calendar year.

There is no limit on the number of staff who can view the purchased recording(s), but it is restricted for internal use only and the file or links may not be passed onto anyone outside your organization.


Implementing Performance Improvement

Item #: 3520.18-29
Details: Date September 25, 2018. Duration: 74 min.

Price each or as selected: $199.00 USD


Implementing Performance Improvement